About the Project
I worked on improving the product experience of HackerRank's 'Interviews' product. 'Interviews' is their B2B offering which helps in remote technical hiring.
Duration
I worked on this project for three months from April 2022 to June 2022.
My Role
I worked on conducting research, analysing data and designing hi-fi screens.
Scope
The scope was limited to improving the feature and skill discovery.
NDA Disclaimer
I cannot share the details of this project publicly as some of it still hasn't launched. If you want to know more about it, feel free to reach out to me.
Summary of my work
- Worked on making a user journey map to identify touch points in the journey.
- Conducted interviews and design thinking sessions to identify key problem areas and prioritize them.
- Worked on understanding the user behaviours to improve skill and tool discovery.
Reflections and Learnings
- This project showed me how user research is an essential tool when crafting experiences.
- Closely working with the product managers, customer success and developers helped us take a data-driven approach to some design decisions.
- It also taught me to always take a step back and look at the bigger picture before taking any design decision.
